INCLINE VILLAGE, Nev. - For the past 20 years, Auto Service by Allan has been the go-to place to get your car fixed in Incline Village.
Servicing all makes and models, the garage, currently owned by Allan Rosekranz, has gained popularity around town simply by word of mouth. The garage has changed locations several times, but now resides in a three-bay garage that Rosekranz built himself, located near the fire station on Oriole Way.
Rosekranz has just two full-time mechanics working in the shop daily. Bobby Wilde began working at the shop in the fall of 2010, and is planning to become a part-owner, with Rosekranz, in the near future.
"I've been working a lot with (Allan), trying to learn as much as I can," Wilde explained. "He's been showing me the ropes, and getting me ready (to become a partner)."
Wilde has been working on cars for much of his life, citing his father and Rosekranz as his auto mentors.
"Since I could walk, my dad got me started working on cars. My dad pretty much taught me what I knew (about cars) until I started working here," he explained.
While Wilde has only been working in the shop for about three years, he mostly runs the day-to-day operations, with Rosekranz stopping by every few days. The garage, which has gained popularity exclusively through word-of-mouth, works primarily with locals, most of which the mechanics know by name.
"We like to treat customers they way we want to be treated," Wilde added.
The garage accepts both walk-ins and appointments, for anything from brakes to tires to regular maintenance services.
"We pretty much do everything," Wilde said.
Wilde added that the garage strives to be fair and honest with customers, a trait the shop has become known for throughout the community. For instance, the shop charges retail price for tires, then adds on just $30 per tire for installation and balancing.
"We try to be as fair as possible with customers," Wilde said. "We try not to scare people away from bringing their cars to mechanics."
While the shop is only open weekdays, staff are willing to work with customers to meet the needs of their schedules, if it means staying late or opening for a few hours on the weekend. The garage also offers rides home to customers if the car has to stay at the shop.
With winter rapidly approaching, Wilde explained that there are a few simple tasks you can do at home to prepare your car for the cold and snow. Having the proper winter tires is at the top of Wilde's list of things to do for winter. He added to also check your coolant and windshield wiper fluid.
"Good windshield wiper fluid can melt the ice right off," he explained.
Whether it be for a routine oil change, or transmission work, Auto Service by Allan can do it all in a welcoming environment.
"It's nice to feel comfortable with your mechanic, and that's what we like to provide to our customers," Wilde said.