INCLINE VILLAGE, Nev. - With more than two decades of experience, Rainbow Printing and Office Supply has seen plenty of technological changes through the years.Now offering everything your office could ever want, from paper to a selection of pens, Rainbow Printing has a full service print shop as well.The store, owned by David and Mark Tavener, opened in 1988 and currently has two locations, in Incline Village and Reno. While the Reno store handles faxes and online orders, the Incline Village shop has an inviting and friendly storefront.Rainbow Printing and Office Supply started out as a printing shop. At the time, Mark Tavener was working as a serviceman for copiers and printers. After working on the machines for years, he asked his brother, David, one day if they wanted to be in business together, with a copy and printing store."That's just how it happened," David Tavener said of the store's simple history.The shop, which has been in its current location for the past two years, offers a full range of printing capabilities, including color posters."If you can imagine it, we can print it," said Linda Bell-VanDelinder, who has worked at the store for 11 years.The store accepts online orders as well as faxes for printing. Bell-VanDelinder explained that files are sent in a universal format (mostly PDFs), where they are downloaded then printed to the customer's wishes."(Orders) come in and go right back out the next morning," David Tavener said of the process, now expedited thanks to technology.Using the Internet also opens the store up to new customers, Bell-VanDelinder explained. Often, customers who are traveling to Tahoe for business will email documents to the shop ahead of time to have them printed and delivered (which Rainbow Printing offers free of changer) to various meeting spots.With various $20,000 machines to use, Rainbow Printing offers a range of services that other stores cannot match. One of these services is the ability to make copies of blueprints, David Tavener said."We try to accommodate people with anything they need," Tavener said.Recently, the store set up an office furniture showroom, allowing customers to see various pieces of furniture in an office environment. This project has been two years in the making, Bell-Vandelinder said.While Tavener explained that the biggest sellers are various print cartridges, the store has also begun selling art supplies. From brushes to canvasses to oil and pastel paints, the business has found that these items are big sellers.Tavener explained that when ordering, the store looks out for fun and different office supplies, including things for children to use as well, such as colored pencils, crayons and sketch pads.Rainbow Printing and Office Supplies makes a point of being involved in the community, often printing posters for various events - but also in a more unusual way as well."We call it Popcorn Friday," Bell-VanDelinder said.Every Friday, the shop fires up its popcorn machine for customers - or community members who are hungry - to grab a quick snack, free of charge."That's the fun thing about working here - every day is a different day," Bell-VanDelinder said. "No two days are alike."Bell-VanDelinder added that while the store has a variety of supplies, if a particular item isn't there, staff will order it online. Rainbow Printing also has a community bulletin board, for residents and businesses alike to use to post information."It's not just customer service, it's personal service," Bell-VanDelinder said.
December 21, 2012 | Back to: News