Casino employees honored
May 30, 2003
Harrah’s, Harveys and Bill’s Lake Tahoe casinos recently honored 15 employees with Pony Express “We Deliver” Awards. The winners received $250, a special Pony Express jacket and a certificate at a celebration party held in their honor.
The employees were chosen for their great customer service skills. The awards are in recognition of their ability to provide truly great service on a daily basis.
The Pony Express celebrants are Kathleen Dewing, table games; Jose Dela Cruz, table games; Gerry Darby, concierge; Addah Dunn, wardrobe; Nora Manning, American River Cafe; Luz Torres-Lizaola, room service; Bill Davis, facilities engineering; Mike Engel, slots; Sue Story, IT; Ronnie Little, cashiers; Paco Hernandez, housekeeping; Teresa Schreiner, hotel; Larry Lodge, transportation; Theresa Poppenga, Bill’s cashiers; and Hector Ramos, Forest Buffet.