At least that’s what they would have you think. And presumably one of the reasons for the recent publication of their “Strategic Plan FY 2014-2017.”
Consider a couple of their “core values.”
Honesty and Integrity: We uphold the public trust in all that we do; we are honest and forthright in all of our internal and external dealings.
Personal Accountability: We take responsibility for our actions and decisions and learn and grow from our achievements and mistakes.
Has anybody told Lois Lerner about these “values?” Surely, she’s one of the most “forthright” folks around, right? How about (Commish) Koskinen (and his several recent predecessors)?
And you’ll love this one — one of IRS’ stated objectives listed under its second strategic goal (to effectively enforce the law to ensure compliance with tax responsibilities and combat fraud):
“BUILD AND MAINTAIN PUBLIC TRUST BY ANTICIPATING AND ADDRESSING THE TAX-EXEMPT SECTOR’S NEED FOR A CLEAR UNDERSTANDING OF ITS TAX-LAW RESPONSIBILITIES.”
And what strategies, you may wonder, do the Revenooers profess to enable it to help the tax-exempt sector gain this more “clear understanding.”
How about these:
Ensure transparency and accountability in all service interactions making it easier to navigate the IRS.
Expedite and improve issue resolution across all taxpayer interactions.
Provide taxpayers with education and guidance to assist them in understanding and adhering to the tax law.
Deploy advanced information technology systems and creative approaches to address efficiency and productivity in the determination letter process.
Ever heard any more gobbledygook pap in one place before? We can hardly wait for the next Congressional hearing, awaiting one or more questioners of the IRS public servants about the latest and greatest from the “Strategic Plan.”
And perhaps the targeted Tea Party groups just might have a comment or two on just how well the “Plan” is working.
CONSULT YOUR TAX ADVISER — This article contains general information about various tax matters. You should consult your CPA regarding the implications to your own particular situation. Jeff Quinn is a shareholder in Ashley Quinn, CPAs and Consultants, Ltd., with offices in Incline Village and Reno. He welcomes comments at firstname.lastname@example.org.