Appliance-repair shop changes hands | TahoeDailyTribune.com
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Appliance-repair shop changes hands

Susan Wood
Dan Thrift / Tahoe Daily Tribune / Margot Freud, owner of SOS Appliance, has sold the operation to Gerry and Cindy Munday.
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After 38 years, Margot Freud has heard the last cry for help from small appliances and the people who love them.

Freud gave up the keys to SOS Appliance a few weeks ago to Gerry and Cindy Munday, a Carmel couple who moved to Tahoe over Labor Day weekend.

The business got to be too much for Freud to run, and she wanted to travel – especially to her native homeland of Canada where her loved ones live.



“We never had time to do that because the business tied us down,” Freud said.

Freud’s husband, Jacques, died last year. The couple, who were married for 45 years, had worked alongside each other. She was ready for a change.



“It was hard. But (working here) helped me heal a lot. I’ve heard the best way to (grieve) is to keep a routine,” she said.

Freud – who plans to stay in Tahoe – met up with the Mundays at the shop Wednesday to talk about the industry, the business and old times. It appears Gerry Munday ran a similar business in Carmel and had a friend who knew Jacques Freud.

The vacuum cleaner repair business is “not a glamorous job at all,” said Freud, a former teacher who learned the mechanics from her husband.

Munday nodded, with a mutual understanding of the rewards.

“You meet interesting people,” he said.

And as the technology advances, the challenges become greater.

“The way that companies make vacuums now, the average person can’t change a belt,” he said.

Freud added she’s heard all kind of stories about people’s lives based on their small appliance repair.

And many people keep their old vacuum cleaners.

“If they’ve had it for a long time, even if they have duct tape all over it, they want to keep it and want you to fix it,” Cindy Munday said. “And then, there’s Christmas.”

Vacuum cleaners tend to break down when people pick up needles and tinsel.

Munday said the couple plans on maintaining the store the way it is.

With the shape of some vacuum cleaners, it’s a wonder they’re still running.

“I can tell what color dog and cat they have,” Gerry Munday said of the hair he pulls out. He recommends people with pets service their machines more often than the standard 11Ú2-year job.

SOS Appliance, which is located at 945 Emerald Bay Road, can be reached at (530) 541-2084. Hours are 10 a.m. to 6 p.m. Monday through Friday.

Prepared for repairs

SOS Appliance, which is located at 945 Emerald Bay Rd., can be reached at (530) 541-2084. Hours are 10 a.m. to 6 p.m. Monday through Friday.


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