Chatbot launched for Nevada unemployment claims
Claimants using Nevada’s Unemployment Insurance filing system have a new chatbot, according to a news release.
The chatbot will help answer questions, simplify complex language and help users understand unemployment programs, the release said. The feature will be available on the bottom right corner of the “For UI Claimants” tab in ui.nv.gov.
“The chatbot will allow more people to receive their benefits in a timely manner and reduce the number of calls at our call centers,” Employment Security Division Deputy Administrator Nancy St. Clair said in the release. “While it will not look up specific claim information, it will make the experience much easier for those looking for help.”
This resource will help claimants navigate through the unemployment process and increase application accuracy.
DETR’s Unemployment Insurance Support Services will monitor questions received.
Support Local Journalism
Support Local Journalism
Readers around the Lake Tahoe Basin and beyond make the Tahoe Tribune's work possible. Your financial contribution supports our efforts to deliver quality, locally relevant journalism.
Now more than ever, your support is critical to help us keep our community informed about the evolving coronavirus pandemic and the impact it is having locally. Every contribution, however large or small, will make a difference.
Your donation will help us continue to cover COVID-19 and our other vital local news.
