Door-to-door scammer posing as South Tahoe Public Utility District employee
December 22, 2017
Customers in the South Tahoe Public Utility District service area are being warned about a scam involving a person posing as a district employee.
An incident occurred this past weekend off North Upper Truckee Road, according to a press release form STPUD.
"Over the weekend a customer received a knock at the door and the man asked to be let into the house to shut-off the water because the customer did not pay their bill on time," Richard Solbrig, STPUD general manager, explained in the release. "Luckily, our customer did not let the district impersonator in as he was not wearing a district uniform nor driving a district truck."
STPUD never contacts customers after hours regarding payments, and the district never shuts off a customer's water for nonpayment over the weekend, according to the press release. STPUD staff only goes to a customer's house after hours if called out for an emergency, such as a broken water pipe, and staff will never ask to enter a home as the main water shut-off valve is at the street.
STPUD staff will always be in uniform and driving a district vehicle.
"We want to encourage everyone to be suspicious anytime someone calls or visits your home asking for personal information or to be let in," Solbrig added. "If you aren't expecting a visit or call from one of our representatives, don't let them in or hang up. Call us and we'll confirm if the representative is legitimate. District staff is available at all times to answer calls at 530-544-6474."