Flights added at Reno Tahoe airport
At a time when the airline industry placed customer service on its radar screen, United Airlines has added two Saturday flights from Reno/Tahoe International Airport to Los Angeles and Denver to accommodate summer travelers.
The flights will run June 7 through September 4, the Washoe County Airport Authority announced Monday.
“The weekends provide for the highest demand,” airport authority Executive Director Krys Bart stated. “We are delighted that United will offer this service to two key United hubs allowing for convenient connections throughout the nation and world.
United currently has two flights to the Mile High City every day and three daily flights from Reno to Los Angeles.
United’s additions to its flight schedule are something new this year, airport authority spokesman Adam Mayberry said.
The new weekend flight will arrive in Reno at 1:58 p.m. and depart to southern California’s largest city at 2:25 p.m. It arrives in Los Angeles at 3:54 p.m.
These flights allow for international connections to London and Sydney.
The new weekend flight to Denver will arrive in Reno at 3:43 p.m. It departs Reno to Denver at 4:30 p.m., arriving there at 7:42 p.m.
With the new flights, Mayberry expects passenger counts to improve over the drops in recent months.
“Every little bit helps,” he said, adding he’s hoping for a good summer.
The airport authority should know more come July. A year ago that month, American Airlines bought Reno Air, resulting in significant flight reductions.
Mayberry is unsure whether a threatened strike by United’s flight attendants will have any effect on the airlines’ schedules.
The attendants object to the airline’s planned merger with US Airways, saying the purchase violates job security provisions in their contract that bar United from owning and operating another carrier, The Associated Press reported.
Although resolutions appear on the horizon, the nation’s No. 2 carrier is one of four major airlines flying in and out of Reno that is trying to end labor disputes.
To keep up with the carriers’ schedules, airport customers may pick up a free flight guide at the baggage claim information booth or parking structure exit booth.
Currently the quarterly guide, which is subject to change, outlines arriving and departing flight times between April and June.
Airline passengers will also be pleased to know that new carrier provisions geared to improve the quality of air travel have been instituted. These voluntary improvements include notification of the lowest available fares at the time passengers buy their tickets and reduction of late or canceled flights.
It’s either these changes or government intervention.
Air travel quality has caught the attention of both the White House and Capitol Hill, with consumer complaints increasing by 30 percent last January in comparison to the previous year.
Travelers seeking a way to get to the airport are advised to check the Tahoe Casino Express’ summer schedule that began Monday.
The shuttle-bus operation runs 14 daily round trips between the airport and the Stateline casinos. The first daily route leaves the Lakeside Inn and Casino at 4 a.m. to Reno. The last run arrives at the airport at 12:15 a.m.
The service, which has operated for a decade, recently celebrated its 1,000,000th passenger.
One-way fares are $17 per person or $30 for a round trip. For locals with proof of residency or employment, one-way tickets run $12 per person and $24 for both ways.
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