Lake Tahoe South Shore Chamber of Commerce to host concierge training | TahoeDailyTribune.com
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Lake Tahoe South Shore Chamber of Commerce to host concierge training

The Lake Tahoe South Shore Chamber of Commerce will offer “Ask Me” concierge training from 9 to 11 a.m. April 13 at the chamber offices, 169 Highway 50 in Stateline. The cost is $20 for chamber members and $30 for non-members. The event is a project of the Lake Tahoe South Shore Chamber of Commerce leadership program.

“People on the front lines of the hospitality industry at Lake Tahoe have an opportunity to enroll visitors in the broad restoration effort here,” said Dennis Oliver, one of the team members who conceptualized the “Ask Me” program. “By promoting the Tahoe Basin’s authentic assets, we can enhance the visitor experience and perhaps get a return trip out of our customers. The objective is for the economy and the environment each to win.”

The Ask Me Training will cover excellence in customer service as well as sustainable and/or authentic activities to recommend to visitor to Tahoe. The organizers aim to present the argument that excellent customer service can actually help protect Lake Tahoe.

Employees who complete this training are officially certified as “Ask Me” concierges. An “Ask Me” Lake Tahoe lapel pin designates this individual as a docent to Lake Tahoe.

To sign up, visit the Chamber of Commerce Web site at http://www.tahoechamber.org, or call (775) 588-1728.


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