Kudos and Kindness: Thank you for your demonstration of kindness
I want to thank Judy Carrichner and Janet St. Peter of the South Lake Tahoe Branch of Bank of America for the kindness and special assistance they gave to me during a stressful period of time after my mom passed away. Both Judy and Janet offer great service to their customers. They did all they could to get things back on track when an unfortunate error occurred on my account that required special attention. Judy and Janet demonstrated that even a big bank can provide a personal touch and were a shining example that customer service really matters. Judy even baked me cookies! Thanks to both of you. Keep up the great work!
South Lake Tahoe