Police ask citizens to complete public-service survey of department | TahoeDailyTribune.com

Police ask citizens to complete public-service survey of department

Jennie Tezak

The South Lake Tahoe Police Department is looking for feedback.

Last week, the agency sent out a survey to crime victims, suspects, people who’ve received traffic tickets and others who may have had contact with officers. The survey is intended for the department to receive feedback on how the it performs community service. Several members of the police department helped write the survey.

Participants will receive the survey via mail and have 30 days to complete it and mail it back to the department.

“We are hoping we get it back,” said Sgt. Josh Adler. “We’re interested in what the public thinks.”

In 2007, the department made 33,000 service calls. Adler said most feedback the department receives generally is positive.

“It’s rare that they are unhappy,” Adler said. “It’s usually more their issue than ours.”

Adler said he’s been told “thank you” from people who have been arrested.

The survey consists of 10 multiple-choice questions asking participants to rate the services they received. Adler said the survey will be an ongoing project and will be given out once a month.

“We’re looking forward to getting responses from the community, as we are always looking to improving our service,” Adler said.

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