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Rite Aid settles

Rite Aid Corporation’s South Lake Tahoe store was not specifically cited in a $2.8 million settlement last week in a statewide consumer protection lawsuit against the company. It is, however, still held accountable for any complaints.

According to El Dorado County District Attorney Gary Lacy, Rite Aid stores located throughout California received complaints about misleading statements concerning price, availability of products and expiration dates of certain products. Upon comparing the separate complaints with other counties, district attorney offices noticed a pattern.

“It was not a situation where we had to investigate each specific store,” Lacy said. “We just had to ascertain whether or not there was a pattern. Since we had limited resources we did not conduct our investigation in South Lake Tahoe, but in the Placerville area.”



Lacy said no complaints were filed against the South Lake Tahoe store, but those in the Placerville area consisted mostly of advertised products not being available.

Under the terms of the settlement, Rite Aid paid the $2.8 million in civil penalties and costs, and must implement a new management compliance program, which includes establishing a toll-free number for consumer comments and complaints. That number is 1-800-962-1914.


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